FAQ
What is GreenMoney?
GreenMoney is an Australian first rewards program that allows residents and city workers to earn rewards for recycling and taking simple everyday green challenges.
How does it work?
As a member you earn rewards for recycling and being green. The more green actions you take at home, at work and around your community, the more exclusive discounts and rewards you earn. Best of all – you save money next time you shop!
How do I sign up?
It's FREE to become a member and get rewarded, however, membership is limited to exclusive partner councils, workplaces and buildings.
How do I earn reward points?
Household account holders
Once you've created your account, you will immediately start earning points by recycling each fortnight and taking other green actions.
Just put your household recyclable items in your yellow lidded bin. Points are equally distributed to each household based on the average weight of recyclables collected on your household's collection day – so the more your community or building recycles, the more you earn each fortnight – it's that simple!
Points can then be redeemed online for movie tickets, coffee, food and more at amazing venues near you!
City worker account holders
Once you've created your account, you will immediately be able to start earning points by taking part in a range of green challenges.
You'll automatically earn points upon completing a challenge – it's that simple. Participate in three different types of challenges: 'learn and earn,' 'make a pledge' and 'take an action.' The more challenges you complete, the more you earn.
When you've earned enough green points, redeem online for movie tickets, coffee, food and more at amazing venues near you!
Why can’t I create an account?
You must live or work in a participating council area, workplace or building to be able to create an account. GreenMoney is currently available to residents in Blacktown City and residents and city workers in the Bayside City Council.
What browsers are supported?
Internet Explorer 9 and above, along with the most recent and stable versions of Firefox, Safari and Google Chrome are supported.
The app for iPhone requires iOS 7.1 and above.
The app for Android requires Android 5.0 Lollipop and above.
How can I sign up if I don't have the internet?
To help minimise paper waste, GreenMoney is available online through desktop browsers and the app for iOS, Android and Windows Phone. Our customer support team is available to activate accounts for non-internet enabled residents or workers. Members can also use a computer at work, at a friend’s or neighbour’s house or local library.
How do I update my home address or workplace details?
As long as you stay within the municipality, all you need to do is contact our customer support team, and we’ll update your account details with your new home address or workplace.
What kinds of rewards are available?
GreenMoney has recruited over 100 national and local reward partners including fitness, lifestyle, food and experiences. Participating reward partners include HOYTS, HelloFresh, Rebel Sport, cafes and dining establishments. Additional venues will continue to be added and we'd love to hear your suggestions of businesses that you frequently visit and would like to see as a reward partner.
What businesses are eligible to become a reward partner?
The ideal business to become a reward partner:
- Does not promote unethical services, for example gambling, excessive alcohol consumption, selling of illegal products.
- Supports the local community, for example sponsorship and donations to local groups.
- Is dedicated to sustainable practices, for example the use of organic and/or local sourced products, in-house recycling, composting, waste reduction and pollution prevention.
- Shows responsibility towards the environment, for example energy and water efficiency.
- Supports fair employment opportunities.
- Demonstrates their commitment to ethical responsibility including the payment of fair prices to all providers, suppliers and employees.
- Has an active email address in order to reconcile redemptions and manage reward page details.
Misconduct
If at any stage you attempt to copy, manipulate or alter a reward or are found to have redeemed a reward voucher on multiple occasions, GreenMoney reserve the right to suspend or cancel your account.
Have any unanswered questions?
Contact customer support.